Pickup & Delivery

Bringing Your Puppy Home

Pickup day is one of our favorite days. Everything you need to know about how to get your puppy from us to you — safely and smoothly.

Getting Your Puppy

Pickup & Delivery Options

We prioritize safe transitions for every puppy leaving our home. We have successfully placed puppies with loving families across the country and have established protocols for each method.

In-Person Pickup

Preferred

We encourage families to pick up their puppy in person whenever possible. You will meet the parents, see where your puppy was born and raised, and have time with us to ask any last-minute questions. We walk you through everything before you leave. Pickup appointments are scheduled around your puppy reaching 8 weeks.

Ground Delivery

Available

For families within a reasonable driving distance, we can arrange ground delivery in a climate-controlled vehicle with rest stops and regular care throughout the journey. Delivery fees vary by location. Contact us to discuss what works for your situation.

Air Transport

Available

For families further away, we can coordinate air transport through a trusted nanny service. Your puppy travels in-cabin with a professional animal transporter, never in cargo. They arrive with their health certificate, vaccination records, and everything they need. We coordinate all of the logistics and walk you through the process step by step.

What Air-Transported Puppies Travel With

✓Current vaccinations and health certificate

✓Proper identification and microchip

✓Airline-approved carrier sized for comfort

✓Comfortable bedding and food provisions

✓Flights during safe temperature windows only

✓Trusted airline partners experienced in live animal transport

Before You Visit

Health Precautions

We take the health of our puppies seriously up until the moment they leave. Puppies at this stage are still developing their immune systems, so we ask that all families observe the following before visiting or receiving delivery:

✓Do not visit other breeders, kennels, or pet stores in the 48 hours before pickup
✓Wear clean clothing that has not been around other dogs or animals
✓Postpone your visit if you or anyone in your household is unwell
✓Wash hands before handling any of our puppies or adult dogs

What to Bring on Pickup Day

✓A secure carrier or crate for the car ride

✓A blanket or towel for comfort

✓Payment in full (if balance remaining)

✓A list of any questions you have

✓ID matching your application name

✓A bottle of water and a small bowl

You’re Home

First Days at Home

The first 48 to 72 hours are an adjustment period. Your puppy is leaving everything familiar — their littermates, their mother, and the sounds of our home. Some puppies settle immediately. Others take a few days. Both are completely normal.

✓Keep things calm. Limit visitors and overwhelming experiences for the first few days.

✓Establish a routine immediately. Feeding times, potty times, and sleep times. Consistency is everything.

✓Start crate training right away. Your puppy has already been introduced to a crate. Keep it up from night one.

✓Expect some crying at night. Completely normal. A warm blanket and a ticking clock can help mimic the litter.

✓Schedule a vet visit within 72 hours. Most vets want to see your new puppy within the first three days. This also validates your health guarantee.

Reservations

Deposit & Pickup Timeline

A non-refundable deposit is required to hold a puppy. This deposit comes off the total purchase price and reserves your specific puppy. Once a deposit is placed, no other family can claim that puppy.

Puppies must be picked up or shipped within one week of turning 8 weeks old. If you need additional time, we can hold your puppy for up to two weeks past pickup readiness with prior arrangement and an additional boarding fee.

If for any reason you can no longer take your puppy, please contact us immediately. We will work with you to find a solution. Deposits are non-refundable but in rare circumstances may be applied to a future litter at our discretion.

Ready to Get Started?

See who is currently available or reach out with any questions. We respond to every message personally.

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